Find out what plan you can get

To find out what kind of plan you can have, please provide us with some of your information so we can determine the options that are available to you.

Question 1:

Do you already have network equipment installed at your location?

Question 2:

Do you live within the town boundary?

Question 3:

Does it look like any of these devices?

ONT Model 100 & 200

ONT Model 300

None of these devices?

Question 3:

Does it look like any of these devices?

Huawei B315

Huawei B525

Huawei B818

Tp-Link Router

HAP AC Lite

Engenius Router

QRT (Mounted Outside)

LTE (Mounted Outside)

LHG (Mounted Outsite)

RBI Antenna (Mounted Outside)

None of these devices?

Our suggestion:

Great! Since you have one of the Chorus ONTs installed you can choose from any of our Business or Residential Fiber plans.

If you need more assistance, you can contact us using the information below.

Contact Us

Physical Address

18 Bond Street Invercargill

Support: faster@velocitynet.co.nz

Accounts: accounts@velocitynet.co.nz

Postal Address

Velocitynet P.O. Box 5153 Waikiwi

Support Ph: 03 218 4489

Business Hours

Monday to Friday

8:30 am to 5:00 pm

Our suggestion:

Great! Since you have one of those devices installed you can choose from any of our Rural Internet plans.

If you need more assistance, you can contact us using the information below.

Contact Us

Physical Address

18 Bond Street Invercargill

Support: faster@velocitynet.co.nz

Accounts: accounts@velocitynet.co.nz

Postal Address

Velocitynet P.O. Box 5153 Waikiwi

Support Ph: 03 218 4489

Business Hours

Monday to Friday

8:30 am to 5:00 pm

Our suggestion:

Great! Since you have one of those devices you can choose from any of our FWA Internet Plans.

If you need more assistance, you can contact us using the information below.

Contact Us

Physical Address

18 Bond Street Invercargill

Support: faster@velocitynet.co.nz

Accounts: accounts@velocitynet.co.nz

Postal Address

Velocitynet P.O. Box 5153 Waikiwi

Support Ph: 03 218 4489

Business Hours

Monday to Friday

8:30 am to 5:00 pm

Our suggestion:

Since we can’t identify your network device, we cannot be sure which service is available to you. Please contact us using the information below, and we will figure out what is the best service for you.

Contact Us

Physical Address

18 Bond Street Invercargill

Support: faster@velocitynet.co.nz

Accounts: accounts@velocitynet.co.nz

Postal Address

Velocitynet P.O. Box 5153 Waikiwi

Support Ph: 03 218 4489

Accounts Ph: 03 215 4026

Business Hours

Monday to Friday

8:30 am to 5:00 pm